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After you download TestNav and ProctorCache, complete the following:

These ordered steps correspond to sections below or a related setup page. You can click each link to go directly to the corresponding processes.

  1. Install TestNav app using the instructions below.

  2. Run App Check to verify system readiness.
  3. Sign in to TestNav to ensure that it installed properly.
  4. Set up ProctorCache on proctor caching computer(s)

  5. Set Up Response File Backups, and set up a Secondary Save Location
  6. Run an infrastructure trial.

Install TestNav

TestNav program files are saved in Applications/TestNav.

  1. Double-click the .dmg file (for example, testnav-1.4.1.dmg) that you downloaded. The TestNav install window appears.

  2. Drag the TestNav icon into the Applications folder.
  3. Eject the TestNav installer from Devices in the Finder sidebar. You can also eject it from the Desktop.


Mass Install

You can copy the TestNav application and push it to student computers for mass installation.

For macOS 10.14+, you must grant TestNav full privacy & accessibility control to administer secure tests. Click or tap System Preferences > Security & Privacy > Privacy. Scroll to Accessibility, and add or select TestNav.

  • Disable Siri and/or Dictation services before attempting to sign in to TestNav.

  • If you use computer restoration or imaging software (for example, Deep Freeze), exclude the Pearson directory and the logs directory, as these contain student backup files and logs for troubleshooting.

TestNav App Updates

TestNav program file updates are saved in {user_home}/Library/Application Support/Pearson. You must give students write access to the update directory.

 

  • Any necessary patch updates automatically install whenever TestNav starts or when a student attempts to log in. This ensures the update is implemented even if schools leave TestNav running over the course of a few days. 
    You can also push the latest TestNav update, rather than waiting until each student opens TestNav. To push an update, take a snapshot of the Pearson folder, and push that folder to all student computers.
  • Updates that require reinstallation are scheduled for winter and summer breaks.
  • Pearson will communicate all updates with instructions in advance.

When you install TestNav Desktop, it creates the TestNav folder within the Pearson folder shown in the path above. The TestNav folder contains the following:

  • The update file folder, named with the update version number (for example, 1.4.1)
  • The default file, which stores the customer login preference for the next login 

The login preference stored in the default file can change if you select a different customer from the Sign In page. You can set the default file to read-only to prevent students from overwriting it after you set your test preference.

If you encounter any issues during an update, you can find the errorlog folder within the update folder (for example: 1.4.1 > update > errorlog). The errorlog folder logs any issues TestNav may encounter when it attempts an update. You can also delete the Pearson folder to reset TestNav, clearing out any updates stored in that directory.

Run App Check

To run App Check:
  1. Click or tap the appropriate icon for your test from the home page to go to the Sign In page.
  2. Click or tap the user drop-down menu, and select App Check.

     View screenshot...

App Check (without optional Configuration Identifier)

On the App Check page:

  1. Leave the configuration identifier field blank.

  2. Click Run App Check.

     View screenshot...

    You see green checkboxes for Kiosk Mode readiness and connectivity to TestNav, if the system passes. If one of these fails, you will see a Fail message and must check your connection and settings before running App Check again.

     View screenshot...

App Check (with optional Configuration Identifier)

If you have obtained a Configuration Identifier from your assessment management system:

  1. Enter it in the Configuration Identifier field on the App Check page.

    The configuration identifier allows TestNav to also check connection to ProctorCache computers. If your assessment management system allows, this configuration ID may also check for blocklist compliance. See your assessment management system documentation for additional information. 

  2. Click Run App Check. 

  3. If ProctorCache connectivity (or blocklist compliance) fail, TestNav provides information for possible resolutions. Use this information to troubleshoot, and run App Check again.

Run Network Check

On the App Check page,

  1. Click Run Network Check.

     View screenshot...

  2. Estimate the number of devices that will connect to your network during testing, and enter it into the Number of devices field.

     View screenshot...

  3. Click Start Diagnostics Test.
  4. See your Test Results under Network Diagnostics to determine whether your network has sufficient bandwidth to test without ProctorCache.

     View screenshot...

Sign in to TestNav

  1. Open TestNav from the Applications folder.

  2. If you have not already done so, choose the appropriate icon for your test on the home page. If your test was selected before the test session, you see the Sign In page, rather than the home page.  

    1. If you need to select a different test, click the user drop-down menu at the upper-right of the page, and click Choose a different customer.

    2. Click the appropriate icon for your test.

  3. Start a test to ensure that you can do so without error.
      • If you see a Practice Tests link on the Sign in page, click Practice Tests and start a test.
      • If you do not see a Practice Tests link, use a test ticket from your student management system and start a test, signing in with the provided username and password.

  • If a Settings page appears, make any necessary selections, click Select, and then Start.

  • If the test requires audio, click Enable Your Microphone to set it up. Follow instructions to on the Test Your Microphone window to select an available microphone, record audio, and play it back.

    • Click Sounds Good to continue to the test items.

    • Click Sounds Bad > Reset to start microphone selection and test again.
      Clicking
      Need help? prompts you (or the student) to raise a hand for teacher assistance.

Set Up Response File Backups

TestNav has a default primary SRF save location for all computers and devices. Pearson strongly recommends setting a secondary save location for SRFs as a backup. For detailed information on saved response files (SRFs) and log files, see Understand SRFs and Log Files for Installable TestNav .

SFTP configuration is not supported by all assessment management systems. Consult your assessment management system user guide to determine whether the SFTP option is available.

Before testing, refer to your assessment management system user guide to configure TestNav and complete the following steps. 
  1. Configure primary and a secondary save location through your assessment management system.

  2. Configure student accounts to have complete read, write, and delete access in these save locations.

  3. Communicate SRF and log file locations to test proctors.

  4. Give proctors access to SRF and log files by either of the following:

    • Grant admin rights to proctors on each testing computer.

    • Instruct proctors to access these files while the student is logged in to the testing computer.


Default Primary Save Location 

Operating SystemSRF LocationLog File Location
OS X

{USER_HOME}/Pearson/srf/

{USER_HOME}/Pearson/logs/

Pearson strongly recommends that you configure a network drive as a secondary save location to ensure that you do not lose responses, even if a student cannot continue to test on the same computer. 

Secondary Save Location

You can set a secondary save location through your assessment management system. Set a secure file transfer protocol (SFTP) address as the save location to ensure that the secondary save applies to all testing computers and devices.

Run an Infrastructure Trial

Pearson strongly recommends running an infrastructure trial to verify the technology setup is complete and to familiarize teachers and students with the test. 

Use your training site through your assessment management system to complete the trial before the actual test day.

Related Information

You can learn more about SRF and log files on the Set up and Use TestNav page.

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