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Audience: State and District Test Coordinators

Most customers load their roster data via a sync with their SIS data. Sometimes there are additional users not in the roster feed who need to be added manually in LaunchPad, such as  school and district administrators. Using their LaunchPad user account, these staff members can then log in to LaunchPad and access the Pearson app(s) they may need for test management and/or reporting purposes (e.g., ADAM, RADAR, Navvy).

See also: Bulk Import Educator Accounts

To create a new user:

1. From the LaunchPad Pearson administrator login page, log in with your LaunchPad user account credentials.  For account access inquiries, please contact you Pearson program team.
2. From In the Users pageleft navigation, click on Users.
3. From the Actions dropdown button menu in the top right, and select the “Create Admin User” optionselect Create New User. The roles available to you are based on site configurations.
4. Fill in the required fields to create the user(s). For ease of use, the username and the email address can be set to the same value, all lowercase. The identifier and sourcedId value can be set to the user email as well, if that is desirable. These are all required fields, but their values can be the same.
5. Click Save Changes to create the new user.
6. Once the record is saved, the page will refresh to show the saved user.
7. Once the user is represented in the respective assessment platform, you can take on the very last step of sending login information to the new user. (See Send Welcome Email to New Users)

The page will require them to first select their Client Name;* from there, they will be redirected to their client login page where they can type in their username and password. Customer selection is saved in the user’s browser cache and will not need to be repeated each time for login.