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Audience: State and District Test Coordinators Most customers load their roster data via a sync with their SIS data. Sometimes there are additional users not in the roster feed who need to be added manually in LaunchPad, such as school and district administrators. Using their LaunchPad user account, these staff members can then log in to LaunchPad and access the Pearson app(s) they may need for test management and/or reporting purposes (e.g., ADAM, RADAR, Navvy). See also: Bulk Import Educator Accounts To create a new user: - From the LaunchPad Pearson administrator login page, log in with your LaunchPad user account credentials. For account access inquiries, please contact you Pearson program team.Once you are logged into LaunchPad click on the account name in your home page.
If you have appropriately drilled into a client tenant, the page will refresh, and the client's name will show in the Account picker.
If you have selected a client account where you have appropriate permissions, your sidebar navigation will include a section of Roster Data pages. Click on the Users page to open the user search.
- In the left navigation, click Users.
- From the Actions menu From the Users page, click on the Actions dropdown button in the top right, and select the “Create Admin User” optionselect Create New User. The roles available to you are based on site configurations.
- Fill in the required fields to create the user(s). For ease of use, the username and the email address can be set to the same value, all lowercase. The identifier and sourcedId value can be set to the user email as well, if that is desirable. These are all required fields, but their values can be the same.
- Click Save Changes to create the new user.
- Once the record is saved, the page will refresh to show the saved user.
Important note: this user record must sync to the respected assessment platform (ADAM, Navvy) before the user can successfully access the app. Contact the LaunchPad support team for assistance in pushing this data ahead of the nightly schedule, if necessary.
- Once the user is represented in the respective assessment platform, you can take on the very last step of sending login information to the new user:Make sure the User Detail page for this user is open. The User Detail page will look similar to what shows below:From the User Detail page, click the actions button in the top left, and select the “Send Welcome Email” option.
Note: If this ‘send welcome email’ option does not appear, it means that LaunchPad authentication has not been configured for this LaunchPad client. Please reach out to launchpad@pearson.com if you need further assistance to set this up.
Upon clicking the “Send Welcome Email” option, an email will be sent to the user’s email address. This email will notify the user of their username, and offer the user a pathway to set their account password. The “Set Password” link is active for 5 days, after which time a new welcome email must be sent.
Once the user has successfully set a password, they can log into LaunchPad through this URL:
https://Launchpad.pearson.com. . (See also: Send Welcome Email to New Users.)
The page will require them to first select their Client Name;* from there, they will be redirected to their client login page where they can type in their username and password.
*Client Customer selection is saved in the user’s browser cache and will not need to be repeated each time for login.
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Tiny Link: https://support.assessment.pearson.com/x/1AE-CQ
