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When you install TestNav Desktop, it creates an updates folder in the TestNav folder within the Pearson folder shown in the path above. This folder is used for downloading update files, error logging during updates, and a storing a TestNav preference file.Along with update files, the updates The TestNav folder contains the following:
- The update file folder, named with the update version number (for example, 1.4.1)
- The default file, which
- errorlog folder - logs any issues TestNav may encounter when it attempts an update
- default file - stores the customer login preference
- The first time you enter TestNav, you select your test. After you select a test the first time, TestNav stores that preference in the default file and takes you to that login the next time you open TestNav. If for the next login
The login preference stored in the default file can change if you select a different customer from the Sign In
...
page. You can set the default file to
...
read-only to prevent students from overwriting it after you set your test preference.
If you encounter any issues during an update, you can find the errorlog folder within the update folder (for example: 1.4.1 > update > errorlog). The errorlog folder logs any issues TestNav may encounter when it attempts an update. You can also delete the Pearson folder to reset TestNav, clearing out any updates stored in that directory.