| Error code | Error message | Additional info and instruction  After completing any of the actions below, you must re-save, re-zip, and upload the .zip file again.
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| PS700 | Error: File not loaded - The accoms file you are trying to import is not a valid .csv file type. | Open the .zip file, open the file with the error and re-save as a .csv file. |
| PS701 | Error: File not loaded - The accoms file is empty. | Open the .zip file, review your local .csv file to ensure it has data, re-save and re-zip. |
| PS702 | Error: File not loaded - The accoms you are trying to import has an invalid header record. | Open the appropriate file and refer to the Pearson Standard Layout to update the header row. The system cannot load the file if header labels and header length do not match. |
| PS720 | Error: Record not loaded - Required field, 'Customer Code' is missing | Update the Customer Code column with the value that Pearson provided your project. If you don't know the customer code, please contact Pearson. |
| PS721 | Error: Record not loaded - Student does not exist in the student file.
| Review the student ID for accuracy, and confirm that the student record exists in the students.csv file and Pearson Access. |
| PS722 | Error: Record not loaded - Required field, 'Student ID' is missing.
| Update the Student ID column with the student ID.
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| PS723 | Error: Record not loaded - Invalid Data for Accommodation Subject Valid Values Y, Blank | For this accommodation, you can leave the field blank, or enter a one of the valid values below: |
| PS724 | Error: Record not loaded - Invalid Data for TTS Accommodation and Subject. | For this accommodation, you can leave the field blank, or enter a one of the valid values below: - TX (text)
- GR (text + graphics)
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| PS725 | Error: Record not loaded - Invalid Data for Color Contrast Accommodation and Subject. | For this accommodation, you can leave the field blank, or enter a one of the valid values below: - black-cream
- black-lightblue
- black-lightmagenta
- white-black
- yellow-blue
- darkgrey-palegreen
|
| PS726 | Error: Record not loaded - Invalid Data for Language Trans-adaptation Accommodation and Subject. | For this accommodation, you can leave the field blank, or enter a one of the valid values below: |
PS751 | Error: Record not loaded: Number of data columns is less than number of Header columns | Update the accoms.csv file to match the number of records in the header row with the number of those in the file. |
PS752 | Error: Record not loaded: Invalid Data type for Customer Code | Update the Customer Code column with the appropriate customer code. |
PS754 | Info: Student accoms subscription deleted | No action needed. An accommodation was removed from a student. |