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  • Any necessary patch updates automatically install whenever TestNav starts or when a student attempts to log in. This ensures the update is implemented even if schools leave TestNav running over the course of a few days. 
    You can also push the latest TestNav update, rather than waiting until each student opens TestNav. To push an update, take a snapshot of the Pearson folder, and push that folder to all student computers.
  • Updates that require reinstallation are scheduled for winter and summer breaks.
  • Pearson will communicate all updates with instructions in advance.

When you install TestNav Desktop, it creates the TestNav folder within the Pearson folder shown in the path above. The TestNav folder contains the following:

  • the update file folder, named with the update version number (for example, 1.4.1)
  • default file, which stores the customer login preference
    • The first time you enter TestNav, you select your test. After you select a test the first time, TestNav stores that preference in the default file and takes you to that login the next time you open TestNav.  
    • If you select a different customer from the Sign In screen, the default file stores your new preference and takes you to that login the next time you open TestNav.  
    • You can set the default file to Read Only to prevent students from overwriting it after you set your test preference.

If you encounter any issues during an update, you can find the errorlog folder within the update folder (for example: 1.4.1 > update > errorlog). The errorlog folder logs any issues TestNav may encounter when it attempts an update. You can also delete the Pearson folder to reset TestNav, clearing out any updates stored in that directory.

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